Effective Date: 01/07/2022
Recovery Rehab is committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your information.
Information We Collect
We collect information from you when you interact with us, including but not limited to:
Personal Identification Information: Such as name, email address, phone number, mailing address.
Demographic Information: Age, gender, and preferences relevant to our services.
Transaction Information: Details of services purchased, payment methods, billing information.
Website Usage Information: Cookies, IP address, browser type, pages visited, and other online activity data.
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision: To process transactions, communicate service updates, and deliver customer support.
Personalization: To provide personalized content, recommendations, and offers based on your preferences and past interactions.
Marketing & Communication: To send newsletters, promotional offers, and updates on new services. You can opt-out of these communications at any time.
Legal Compliance: To fulfill legal obligations, resolve disputes, and enforce our agreements.
How We Share Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:
Service Providers: Trusted third-party companies who assist us with our services, including payment processing, email distribution, and customer support.
Legal Obligations: When required by law or in response to valid legal requests from public authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to your personal information is restricted to authorized personnel only.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You may choose to disable cookies through your browser settings; however, doing so may affect certain functionalities of our website.
Your Rights and Choices
You have the following rights concerning your personal information:
Access and Correction: You may request access to your personal data or correction of inaccurate information.
Deletion: You may request the deletion of your personal data under certain circumstances.
Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe link in our emails or contacting us directly.
Data Portability: You have the right to request a copy of your data in a commonly used electronic format.
Third-Party Links
Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.
Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page regularly for updates. The date of the most recent revision is indicated at the top of the policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: info.recoveryrehab@gmail.com
Phone: +61 414 954 427
Mailing Address: P O Box 7503, South Penrith,NSW-2750
By using our services, you agree to the terms outlined in this Privacy Policy.
Acknowledgement
Recovery Rehab acknowledges the traditional owners of the land on which we live and work. We pay our respects to all Aboriginal and Torres Strait Islander peoples and their elders past, present and future. We welcome them all to our service.